Lumity offers a service that extends your people team. You can avail of licensed benefits experts all year round to assist employees with their questions and claims issues, for all lines of coverage namely medical, dental, vision, life & AD&D, STD, and LTD. For quicker access to health plan details, scheduling consultations with benefits experts, or finding support contact info, Lumity's chatbot for Slack comes in handy. Employees can also create support tickets using the app. The Lumity bot offers help in contacting a benefits expert to employees in public channels. It can also assist with queries related to health benefits such as: Which is the best health plan for me and my family? How do I get my ID cards? What is prior authorization in prescription? How do I find an in-network healthcare provider? Can I make changes to my healthcare coverage during the plan year? Direct interaction with the bot can yield information on your current health plan coverage, help you access plan documents, impart knowledge on spending accounts, and more. You can enjoy this app if you are one of Lumity's clients. Lumity is committed to enhancing the benefits experience for your staff.