Tettra Wiki

Tettra is a tool used to organize a company's knowledge base and answer recurring questions right from Slack. This wiki has been adopted by thousands of teams worldwide. Some features include Single Sign-On (SSO), message actions such as question capture to create reusable answers, slash commands such as finding Tettra pages and pulling them into Slack, and requesting a new Tettra page from a teammate. Other features include verifying pages on a set schedule, analytics to check content performance, and assigning content experts. Plus, Tettra allows you to reference existing Google Docs and recreate content with a simple What-You-See-Is-What-You-Get (WYSIWYG) editor.

Happy customers also praise Tettra. Grandpad, a 170-person startup, saw fewer redundant questions once they launched Tettra, and Geckoboard, a company with 30 support reps, finds Tettra documentation to be accessible and up-to-date, lowering resolution times and raising satisfaction. Smartbug Media, a 150-person agency, successfully adopted Tettra, encouraging employees to ask questions, make suggestions, and contribute new articles. Find out more, see screenshots, and say hello at www.tettra.co.